Legal

Terms and Conditions

This page contains the Terms and Conditions applicable to your use of our site and the Terms and Conditions that will govern any purchase of goods from us using our site. By entering our site, you accept the Terms and Conditions of Use. By entering an order using our site, you accept the Terms and Conditions of Sale. If you do not accept either or both of these Terms and Conditions or have any questions, please contact us at webmaster@insulectro.com.

Terms and Conditions of Use

Amendments
We may amend these Terms and Conditions of Use at any time by posting the amended terms on our site.

Your Information
We define "Your Information" as any information you provide to us, by purchasing product from us, or through e-mail. With respect to Your Information:
You are solely responsible for Your Information. We reserve the right to take any action with respect to such information we deem necessary or appropriate in our sole discretion if we believe it may create liability for us or may cause us to lose (in whole or in part) the services of our ISPs or other suppliers.
Your Information (a) shall not be fraudulent, (b) shall not infringe any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy of any third party, (c) shall not violate any law, statute, ordinance, regulation (including those governing export control, consumer protection, unfair competition, antidiscrimination or false advertising), (d) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing, and (e) shall not contain any viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information.
Solely to allow us to use Your Information that you provide to us so that we are not violating any rights you might have in that information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright and publicity rights (but no other rights) you have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your Information in accordance with our Privacy Policy.

System Integrity
You may not use any device, software, or routine to interfere or attempt to interfere with the proper working of our site. You may not take any action that imposes an unreasonable or disproportionately large load on our system. No person that you authorize to use our site on your behalf may disclose their password to, or share their password with, any third party or use their password for any unauthorized purpose.

Breach
We may immediately issue a warning, temporarily suspend, indefinitely suspend, or terminate your ability to access our site if you breach these Terms and Conditions of Use or if we are unable to verify or authenticate any information you provide to us.

Disclaimers
We provide our site on an "as is" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the site, or the information or content included on our site. To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, non-infringement or compliance. Some states do not allow the disclaimer of implied warranties, so some or all of the foregoing disclaimers may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state. Use of our site is at your sole risk.

System Availability
We make every effort to maintain 100% system availability, except during scheduled maintenance periods. Should we experience technical difficulties, we are not responsible for orders that are not processed or accepted.
We do not guarantee continuous, uninterrupted or secure access to the information available to you on our site, and operation of our site may be interfered with by numerous factors outside of our control.

Limit of Liability
Under no circumstances are we liable for any damages of any kind arising from the use of our site, including, but not limited to, direct, indirect, incidental, special, punitive or consequential damages, even if we have been advised of the possibility of such.

General Compliance with Laws
You shall comply with all applicable laws, statutes, ordinances, and regulations regarding your use of our site and your purchase of goods from us using our site.

No Agency
You and we are independent contractors, and no agency, partnership, joint venture, or franchisee-franchisor relationship is intended or created by your use of our site.

Notices
Except as explicitly stated otherwise, any notices shall be given to us by e-mail addressed to webmaster@insulectro.com or to you at the address supplied by you, or such other address as either of us shall designate using the process outlined in this paragraph. Notice shall be deemed given 24 hours after e-mail is sent, unless the sending party is notified that the e-mail address is invalid. Alternatively, either of us may give the other notice by certified mail, postage prepaid and return receipt requested, addressed to the street address provided to the other party. In such case, notice shall be deemed given 3 days after the date of mailing.

Arbitration
Any controversy or claim arising out of or relating to your use of our site shall be settled by binding arbitration in accordance with the rules of the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in California, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Each party shall be responsible for its share of the arbitration fees in accordance with the applicable Rules of Arbitration. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator's award, or fails to comply with the arbitrator's award, the other party is entitled to costs of suit, including a reasonable attorney's fee for having to compel arbitration or defend or enforce the award.

Limitations on Use
All content on our site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of our company or its content suppliers and protected by U. S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on our site is the exclusive property of our company and protected by U. S. and international copyright laws. All software used on our site is the property of our company or its software suppliers and protected by U. S. and international copyright laws. The content and software on our site may be used to view information about the business between your company and ours and to place orders with us. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on our site is strictly prohibited.

Links
Any links to other Internet sites will allow you to leave our site. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for webcasting or any other form of transmission received from any linked site. We provide these links to you only as a convenience and the inclusion of any link does not imply endorsement of the site by us.

General
Governing Law. These Terms and Conditions of Use shall in all respects be governed by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely in California between California residents.
Attorneys Fees and Costs. Except as explicitly provided in these Terms and Conditions of Use, we will each bear our own attorneys’ fees and costs with respect to any matters or disputes that might arise between us.
Invalidity. If any provision of these Terms and Conditions of Use are held to be invalid or unenforceable, such provisions shall be struck and the remaining provisions shall be enforced.
Headings. Headings are for reference purposes only and in no way define, limit construe or describe the scope or extent of such section.
Waiver. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
Complete Provisions. These Terms and Conditions of Use set forth the entire understanding between us with respect to the subject matter hereof.

Terms and Conditions of Sale
These Terms and Conditions of Sale relate to certain goods and services provided (Products) by INSULECTRO, among others, and each of their respective subsidiaries and affiliates (Company) to the purchaser of such goods and services (Customer). Any additional or different terms, including but not limited to those on Customer’s purchase order, are hereby objected to by Company.

Amendments
We may amend these Terms and Conditions of Sale at any time by posting the amended terms on our site.

Payment
(a) All amounts payable to Company shall be in US dollars, including all applicable taxes, fees, transportation, insurance, and other charges. Company will invoice Customer for each shipment. If all Products in Customer’s purchase order are not shipped at the same time, Company will invoice Customer at the time of shipment for the products that are shipped.

(b) All payments in US dollars, are due upon invoice. Any unpaid due amounts will be subject to interest at 1.5% per month or the highest rate permitted by law, whichever is less.

(c) Shipping allowances and prices are subject to change without notice. Increase in labor, freight and materials costs before completion of contract plus applicable overhead may be invoiced to Customer.

(d) Company retains title to all Products until Company receives full payment. Customer is responsible for any loss or damage to the Products until Company receives full payment.

Delivery
Shipment will be made in accordance with instructions issued by the Company’s shipping department. Upon delivery of Products covered hereunder to carrier, Customer assumes risk of all loss and damage resulting from any cause whatsoever. Shipping dates are approximate and are not guaranteed. Partial deliveries shall be accepted by the Customer and paid for at contract prices and terms.

Changes and Shipping Errors
(a) Company may, from time to time in its sole discretion:
(i) discontinue or limit its production of any Product;
(ii) allocate, terminate or limit deliveries of any product in time of shortage; and
(iii) modify the design of, specifications for, or construction of any Product, provided the modification has equivalent form, fit and function.

(b) All shipments and charges set forth on any invoice will be deemed correct unless noted on the original invoice at the time of delivery or the Company receives from Customer, no later than three (3) days after the date of delivery, a written notice specifying the shipment, the purchase order number, and the exact nature of the non-conformity, by certified mail return receipt requested or by e-mail to PEsales@insulectro.com. Company shall be allowed to inspect such non-conforming Products or upon request shall be furnished with a sample of such Products. Company is only liable to replace, credit or repay Customer (at Company’s option) for defective Products.

Returns
If you have questions regarding your purchase, please email PEsales@insulectro.com or call 1-949-587-3200. Due to the nature of these materials, returns are not accepted.

Warranty
(a) COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCTS PURCHASED BY CUSTOMER. In the event a printed manufacturer’s warranty is provided with respect to any Product purchased by Customer, Customer’s remedy shall be exclusively against the manufacturer providing said warranty and Customer shall have no rights or remedies against the Company.

(b) Return of defective Products must be made according to Company’s then-current return policies.

(c) Customer shall indemnify, defend and hold harmless Company for any costs, expenses, damages, or other losses arising out of

(i) any warranty with a greater scope or duration than that set forth in these Terms and Conditions; and

(ii) failure to disclaim implied warranties and limit remedies and liabilities, by and on behalf of Company.

Limitation of Liability
COMPANY’S LIABILITY ON ANY CLAIM OF ANY KIND, INCLUDING NEGLIGENCE, FOR ANY LOSS OR DAMAGE ARISING OUT OF, CONNECTED WITH, OR RESULTING FROM THE MANUFACTURE, SALE, DELIVERY, RESALE, REPAIR OR USE OF ANY PRODUCTS COVERED BY OR FURNISHED HEREUNDER, SHALL IN NO CASE EXCEED THE LESSER OF THE COST OF REPAIRING OR REPLACING PRODUCTS FAILING TO CONFORM TO THE WARRANTIES CONTAINED HEREIN, IF ANY, OR THE PRICE OF THE PRODUCTS OR

PART THEREOF WHICH GIVES RISE TO THE CLAIM. IN NO EVENT WILL COMPANY BE LIABLE FOR A NY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONTINGENT DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE OR OTHER INTANGIBLE LOSS (EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:
(i) THE USE OR THE INABILITY TO USE PRODUCTS PURCHASED FROM COMPANY;
(ii) THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS RESULTING FROM ANY PRODUCTS PURCHASED OR OBTAINED FROM COMPANY; OR
(iii) ANY OTHER MATTER RELATING TO PRODUCTS PURCHASED FROM COMPANY.

General Compliance with Laws
You shall comply with all applicable laws, statutes, ordinances, and regulations regarding your use of our service and your purchase of goods from us using our site.

Notices
Except as explicitly stated otherwise, any notices shall be given to us by e-mail addressed to PEsales@insulectro.com or to you at the address supplied by you, or such other address as either of us shall designate using the process outlined in this paragraph. Notice shall be deemed given 24 hours after e-mail is sent, unless the sending party is notified that the e-mail address is invalid. Alternatively, either of us may give the other notice by certified mail, postage prepaid and return receipt requested, addressed to the street address provided to the other party. In such case, notice shall be deemed given 3 days after the date of mailing.

Indemnification
Customer agrees to defend and indemnify Company and its officers, directors, agents and employees of and from any and all claims or liabilities asserted against Company or its officers, directors, agents and employees in connection with the manufacture, sale, delivery, resale or repair or use of any Products covered by or furnished hereunder arising in whole or in part out of or by reason of the failure of Customer, its agents, servants, employees or customers to follow instructions, warnings or recommendations furnished by Company in connection with such Products, by reason of the failure of Customer, its agents, servants, employees or customers to comply with all federal, state and local laws applicable to such goods, or the use thereof, including the Occupational Safety and Health Act of 1970, by reason of the negligence of Customer, its agents, servants, employees or customers, any patent or copyright infringement or any other claim for infringement of any proprietary right, process or product when Company provides goods to Customer’s specification, or by reason of any defect, including but not limited to defects in the manufacture or design, of any Products produced, manufactured, distributed, sold, resold, repaired or used by Customer or its agents, servants, employees or customers.

Taxes
Liability for all taxes and import or export duties, imposed by any city, state, federal or other governmental authority, shall be assumed and paid by Customer. Customer further agrees to defend and indemnify Company against any and all liabilities for such taxes or duties and legal fees or costs incurred by Company in connection therewith. Company will only charge sales and use taxes in states where Company maintains an office. Customer is responsible to report and pay any sales and use taxes in those states.

Assistance and Advice
Upon request, Company in its sole and absolute discretion may furnish as an accommodation to Customer such technical advice or assistance as is available in reference to the Products. Company assumes no obligation or liability for the advice or assistance given or results obtained, all such advice or assistance being given and accepted at Customer’s sole risk.

General
(a) All designs, data, drawings, software, or other technical information supplied by Company to Customer in connection with the sale of Products shall remain Company’s sole property.

(b) All materials, including but not limited to dies, gauges, molds, tools, fixtures, patterns or other items furnished by the Customer shall be fully covered by Customer with fire and extended coverage insurance and Company shall not be liable for damages to or loss of such materials resulting from risk covered by such insurance. Customer on behalf of itself and its insurers here by releases Company from all liability arising in connection with any loss of or damage to such materials arising out of Company’s negligence or otherwise. If, at any time, a period of one year has elapsed since the receipt of any order from Customer requiring the use of such materials, Company may thereafter make any such use or disposition of such materials as Company desires, without any accounting to Customer for such use or disposition, or the proceeds thereof. All specifications, drawings, designs, data, information, ideas, methods, patterns, and/or inventions, made, conceived, developed, or acquired by Company, incident to procuring and/or carrying out the delivery of Products to Customer will vest in and inure to Company’s sole benefit. Customer agrees not to disclose, give, loan, exhibit or sell to any other person any confidential manual, drawing, photograph, or specification or reproduction thereof furnished by Company except in connection with the resale of the Products covered by or furnished under this contract.

(c) Company shall not be liable for delays in delivery or failure to manufacture or deliver due to causes beyond its reasonable control, including but not limited to acts of God, acts of Customer, acts of military or civil authorities, fires, strikes, flood, epidemic, war, riot, delays in transportation or car shortages, or inability to obtain necessary labor, materials, components or services through Company’s usual and regular sources at usual and regular prices. In any such event, Company may, without notice to Customer, at any time and from time to time, postpone the delivery dates under this contract or make partial delivery or cancel all or any portion of this and any other contract with Customer without further liability to Customer. Cancellation of any part of this order shall not affect Company’s right to payment for any Products delivered hereunder.

(d) None of the Products or underlying information or technology may be exported or reexported, directly or indirectly, contrary to US law or US Government export controls.

(e) Returned checks are subject to a $20 fee.

(f) This agreement constitutes the entire contract between Customer and Company relating to the Products identified herein. No modifications hereof shall be binding upon the Company unless in writing and signed by Company’s duly authorized representative, and no modification shall be effected by Company’s acknowledgment or acceptance of Customer’s purchase order forms containing different provisions. Trade usage shall neither be applicable nor relevant to these Terms and Conditions, nor be used in any manner whatsoever to explain, qualify or supplement any of the provisions hereof. No waiver by either party of default shall be deemed a waiver of any subsequent default.

(g) Each and every provision of these Terms and Conditions is severable from any and all other provisions of these Terms and Conditions. In the event that any provision of these Terms and Conditions is held to be invalid, the other provisions shall continue in force and effect, and the offending provision, to the extent practicable, shall be reformed so as to achieve its intended purpose.

(h) Should any action be necessary to recover any sum due to Company from Customer, Company shall be entitled to recover costs of such action including reasonable attorneys fees whether or not incurred in connection with issues of federal bankruptcy law.

(i) We sell materials in North America to adult purchasers who set up an account with us. All orders are verified. We adhere to ITAR policies and directives as well as any restrictions placed on us by our suppliers.

(j) DuPont standard materials are generally designed for industrial use and are NOT a medical grade of material. Therefore, use is restricted.

(k) THESE TERMS AND CONDITIONS ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA WITHOUT REFERENCE TO CONFLICT OF LAW PRINCIPLES. The federal and state courts within Orange County, California will have exclusive jurisdiction to adjudicate any dispute arising out of these Terms and Conditions.

Privacy Policy
We at INSULECTRO are a company built on integrity and take great pride in the level of security applied to any information collected on our site. Maintaining your privacy and safeguarding your confidentiality is of the utmost importance to us. As you browse through our site, information is collected about you and your visit to our site. What this information is used for, how it is used, and the security we apply to this forms the Scope of our Privacy Policy. INSULECTRO also encourages you to review the privacy statements of websites you choose to link from this site so you can understand how these websites collect, use, and store your information.

This privacy policy describes the privacy practices of INSULECTRO and its affiliates, subsidiaries, international and associated entities for our websites (“Website”) or any website or mobile application that we own, operate or control that links to this Privacy Policy. INSULECTRO is not responsible for the privacy statements of websites outside of INSULECTRO.

At INSULECTRO, we are committed to protecting your privacy and using your data carefully. In this policy, we outline what personal data we collect, why we collect it and what we do with it. Our goal is to make sure you know how we collect, use, share and store your personal data when you create an INSULECTRO account, interact with our customer support specialists and visit WWW.INSULECTRO.COM or other INSULECTRO websites and apps covered by this privacy policy.

This Privacy Policy applies to our websites, mobile applications, marketing content, advertisements, and communications regarding INSULECTRO’s products and services. This Policy applies to anything we send to you (or a service provider sends acting on our behalf) on third-party websites, platforms and applications based on your site usage information. We encourage you to read the privacy policies of these third-party websites before using those websites.

How do we share data about you?

At INSULECTRO, we only share personal information in ways that we tell you about.

We do not sell or rent personal information to third parties and we do not share personal information with third parties that are not owned by us or under our control or direction except as described in this Policy.

Service providers. We share personal information with service providers that help us with our business activities. They only are authorized to process that information as necessary and as directed by us.

Required by law. If we are required to disclose personal information as part of a legal process, we will take commercially reasonable steps to inform you as part of that process. We may also be required to disclose personal information in response to lawful requests by government authorities, including requests from national security agencies or law enforcement.

Safety, fraud prevention, government requests and protection of our rights are all reasons where we may share personal information where we believe in good faith it is necessary.

Mergers, acquisitions, divestitures, or asset sales but only if the acquiring organization agrees to this Policy’s protections.

Keeping and Securing Your Data

We will keep personal information about you for as long as we provide solutions to you, as long as you work for or with us, or as long as we are addressing a concern, question, complaint, or request you have made to us, as applicable to our interactions with you. If we have a contract or other agreement with you, we will follow the retention obligations of that agreement.

We may keep data longer if we have a legal obligation to keep it or to maintain necessary records for legal, financial, compliance, or other reporting obligations, and to enforce our rights and agreements. We also may keep data about you for statistical analysis or research purposes.

We take appropriate security measures to protect personal information against loss, misuse, and unauthorized access, alteration, disclosure or destruction. We also have implemented measures to maintain the ongoing confidentiality, integrity and availability of the systems and services that process personal information, and will restore the availability and access to data in a timely manner in the event of a physical or technical incident.

What personal information?

The data we process about you depends on who you are and how we interact with you. Personal information is data that identifies you or that makes you identifiable. It includes data that could be used to identify, locate, track or contact you.

If you are a customer, business partner, or express interest in our solutions:

Learning about our company and our solutions: If you request or indicate an interest in information about our solutions or partnership opportunities, we process your name, email address, phone number, job title, information about the company where you work, including its website address, and any information you provide. We append business information related to the company where you work from third party sources, such as business intelligence providers, information from publicly available sources, such as LinkedIn, as well as information about the number and frequency of your interactions with us online and offline, such as at events, webinars, via email and our website. We maintain and update this information as we continue to engage with you and use it as described under the Legitimate Interests processing purposes described below.

Using the INSULECTRO Customer Portals: If you are an authorized user of our platform, we process your name, email address, username, password, IP address, job title, phone number, information about the company where you work, actions you have taken in the applications on the platform, such as record creation, changes, input, responses, analysis, and approvals, and tickets filed on your behalf related to our platform.

Receiving marketing, sales-related and business development communications from us: If our marketing team or a member of our sales or business development teams sends communications to you, we process your name, phone number, email address, postal address, job title, job function, company name, company size, company financial information, IP address, device type, email view information including IP address and associated city, birthday if provided, and information about which of our solutions you use or which may be of interest to you.

Market research and surveys: If you participate in our market research and surveys, we process your email address, job title, phone number, survey responses, company name, job function, state, country, and any comments you provide.

If you visit the websites and online properties we provide:

Our website: We process personal information about you that we collect either directly, through forms or data entry fields on our website, or through passive collection by cookies and other data collection technologies. The types of personal data we process in each of these contexts is further explained in the following four categories:

Contact us and registration forms: we process your name, email address, company where you work, phone number, job function, job title, country, and any comments you provide.

Consumer opinion surveys: we process your survey responses

Cookies and other data collection technologies: we use browser session cookies, which are temporary cookies that are erased from your device’s memory when you close your Internet browser or turn your computer off, and persistent cookies, which are stored on your device until they expire, unless you delete them before that time. We group browser cookies on our site into three categories:

Required cookies: These cookies are necessary to enable the basic features of this site to function, such as allowing images to load or allowing you to select your cookie preferences.

Functional cookies: These cookies allow us to analyze your use of the site to evaluate and improve our performance. They may also be used to provide a better customer experience on this site. For example, remembering your log-in details or providing us information about how our site is used.

Advertising cookies and identifiers: These may be used to share data with advertisers so that the ads you see are more relevant to you, allow you to share certain pages with social networks, or allow you to post comments on our site. We utilize Google Analytics Advertising features, including interest-based advertising and Remarketing in connection with Google services. If you are interested in opting out of Google Analytics, you may find instructions from Google at https://tools.google.com/dlpage/gaoptout/.

Server log files: We automatically gather server log file information when you visit our websites. This includes IP address, browser type, referring and exit web pages, and your operating system.

Personal Information Collection and Use

The reasons that we process information about you depends on who you are and how we interact with you.

If you are a customer, business partner, or express interest in our solutions:

If you have a contract or other agreement in place with us, we process personal information about you in order to fulfill the following obligations to you under that contract or agreement to:

Provision your account on our platform or customer portal;

Authenticate you to enable you to access your account on our platform;

Provide customer service and support, and investigate issues that you raise;

If you apply for a credit account with an INSULECTRO business, we may request credit information from you or a credit reporting body, and disclose the information we receive to one or more credit reporting bodies, and use this information to assess your creditworthiness for a trading account.

Communicate with you, including via email, about your use of our customer portals, obtain your input on new features, functionality, and content, and to provide information about updates to our solutions;

Deprovision your account or customer portal on our platform.

If you have provided your consent, we process personal information about you to send direct email marketing communications about our solutions. You may withdraw your consent at any time by clicking the “unsubscribe” link in the email communications we send to you. You may also withdraw consent by exercising Your Rights as described below.

Our legitimate interests - We process personal information about you based on our legitimate business interests for the following purposes, to which you may exercise Your Rights to object as described below:

To renew your account or service you have requested, based on our legitimate business interest in retaining you as a customer or partner;

To provide additional solutions you request based on our legitimate business interest to respond to your reasonable requests and to retain you as a customer or partner;

To determine whether, when, and the IP address and associated city of, a marketing, sales, or business development email communication we sent was viewed based on our legitimate interest to effectively manage and improve upon such communications with you;

To understand the business that you work for and your prior experience based on our legitimate interest to tailor our communications with you to improve our engagement with you;

To manage our legal, financial, policy and regulatory compliance responsibilities and to demonstrate our compliance upon request.

Statistical and research purposes: We may further analyze use of our solutions, and characteristics of the companies that use our solutions (e.g., by size and industry sector) to help us understand and make decisions about customer and market needs, to improve our solutions, to design new solutions, and to inform partnership and business development decisions.

If you visit the websites and online properties we provide:

If you have provided your consent, we process personal information about you to:

Respond to your individual rights requests.

Manage your consent preferences.

Ads Interests: to apply your device-specific interests for both mobile apps and mobile websites, to create a non-permanent unique ID within our platform for the purpose of storing and communicating interests within our internal platform, to communicate and share your interests to advertising and data partners, including whether you want to receive interest-based ads, and to enable advertising and data partners to honor your interests according to the preferences you have set.

Deliver the resources and information you have requested online.

Send direct email marketing communications about our solutions, events and related resources that may be of interest to you.

Use cookies and other data collection technologies to help you navigate our website or technical solutions, personalize and provide a more convenient experience to you, analyze which pages you visit, which features you use, provide features such as social sharing widgets and videos, measure advertising and promotional effectiveness, assess which areas of our site you visit to remarket to you after you visit our site, and to provide content to you from our third party content partners.

You may withdraw your consent at any time by clicking the “unsubscribe” link in the email communications we send to you. You may also withdraw consent by exercising Your Rights as described below, including through our rights management solution.

Our legitimate interests - We process personal information about you based on our legitimate business interests for the following purposes, to which you may exercise Your Rights to object as described below:

To investigate complaints or concerns based on our legitimate interest to ensure that such complaints or concerns are addressed appropriately;

To evaluate the characteristics and needs of our customers based on our legitimate interest in improving the solutions we offer and provide;

To communicate with you about INSULECTRO events, industry or related news based on our legitimate interest in engaging with you as a customer;

To administer our website and to understand how our website visitors navigate through our websites;

Statistical and research purposes: We may further analyze information we gather online to improve the online experience and resources we provide to our users.

How do we protect your personal data?

We take the security of your personal data very seriously. Accessing your personal data is only permitted among our team members on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.

What are your rights?

You have the right to object to certain uses of your personal data. To exercise those rights, please contact us at the relevant address below. You have rights under privacy and data protection laws related to the data we process about you. You do not have to pay a fee, and we will aim to respond to your request within 30 days. We will honor the requests you make related to your rights as the relevant regional law allows, which means in some cases there may be legal or other official reasons that we may not be able to address the specific request you make related to your rights. You may have the, subject to the relevant regional law applicable:

Right to be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This information is covered through the contents of this Privacy Policy

Right to access and rectification: You have the right to access, change or correct your personal data. Please contact us to exercise this right.

Right to data portability: The personal data you provide us can be moved, copied or transmitted electronically in certain circumstances.

Right to be forgotten: In some cases, you have the right to request the deletion of your data. If you would like us to delete this data, please submit a request and we will take reasonable steps to respond in accordance with legal requirements. If we no longer need the personal data we collect for any purpose and we are not required by law to keep it, we will do what we can to delete, destroy or permanently remove any data that could be used to personally identify you.

Right to restrict processing: Under certain circumstances, you have the right to restrict the processing of your personal data.

Right to object: Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails from us notifying you or being contacted with varying potential opportunities).

Right to lodge a complaint: If you object to the way we process your personal data, you have the right to lodge a complaint.

Right to withdraw consent: You may withdraw your consent to the use of your personal data at any time, even if you have provided consent to the use of your personal data in the past. To withdraw consent, please email us.

Rights related to automated decision-making: You have the right to human intervention, to express your point of view, to obtain an explanation of a decision reached after an assessment, and to challenge a decision based solely on automated processing and which produces legal or other significant effects on you.

Privacy for Children

INSULECTRO is committed to protecting the privacy of children. Our websites are intended for use by adults. We do not knowingly collect information about children or sell products to children. If you are a child, we kindly ask that you do not use our website. If we discover that we have collected personal data from a child, we will delete that data as soon as we are able.

How to contact us about your information or request to opt-out:

If you wish to obtain access to your personal information held by us, or to request us to correct any errors in that information, please contact us by:

Please contact us at 1-949-587-3200 or at webmaster@insulectro.com if you any questions or would like to review, access, delete, correct or update your personal information. You can also submit written inquiries to Vice President of IT, Spyglass Corporate Services Group, 20362 Windrow Drive, Lake Forest, CA 92630, USA.

California Residents

Under California Civil Code sections 1798.83–1798.84 California residents may request the names and addresses of affiliated companies and categories of Personal Information we share for their direct marketing purposes. If you are a California resident and would like to make such a request, please contact us.

Privacy Policy Updates

We may update this policy from time to time. We will provide notice of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

This Privacy Policy was last updated November 21, 2019.